Login

Introduction

The Login Screen is the entry point to the application. Users can log in using their username and password to access the features and functionalities of the application. This user manual provides instructions on how to log in, handle account lockouts, and reset forgotten passwords.

Log In

To log in to the application, follow these steps:

1. Enter your username and password in the respective fields.
2. Click the "Login" button.
3. If the authentication is successful, you will be redirected to the application's main interface.

Account Lockout: If your account is locked, you will not be able to log in. Account lockouts can occur due to multiple failed login attempts or other security reasons. To resolve an account lockout, follow the organisation's protocols, such as contacting the system administrator or IT support.

Forgot Password

If you have forgotten your login credentials, you can use the "Forgot Password" option to reset your password. Follow these steps:

1. Click on the "Forgot Password" link or button on the login screen.
2. Provide your authorised email address or username associated with your account.
3. An email will be sent to the provided email address with a temporary password for login.

4. Retrieve the temporary password from your email.
5. Enter the temporary password on the login screen.
6. Set a new password for your account.
7. Click the "Submit" button to save the new password.

Note: Make sure to choose a strong and unique password when resetting your password. It is recommended to follow the organisation's password policy for security purposes.