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PaymentsClaims & Deductions

Claims & Deductions

The Claims & Deductions page is the single place to manage every adjustment to an employee’s pay — money paid to an employee (salary advances and expense reimbursements) and money taken from their pay (deductions, fines, and loan repayments). Every item flows through payroll, where it is paid out or recovered automatically.

What you can do here:

  • Raise a salary advance or employee loan and recover it in installments
  • Reimburse an employee for an approved expense
  • Apply a deduction or fine to an employee’s pay
  • Track how much has been processed and what is still outstanding
  • Pause, resume, or cancel an item
  • Open any item to see its installment schedule and payroll transactions
Claims & Deductions overview

Claims & Deductions brings the former Expenses, Advances, and Deductions pages together into one list. Every item carries a DED-… reference and is settled through payroll.


Summary Cards

Four cards across the top summarize all activity:

CardWhat it shows
ActiveItems currently being applied or recovered through payroll
PendingItems awaiting approval
ProcessedThe total amount already paid out or recovered through payroll
OutstandingThe total amount still to be paid out or recovered

The List

Use the scope picker (All Employees / My Team for managers, and My Items for your own) and the status tabsAll, Pending, Active, Paused, Completed, Cancelled — to narrow the list.

Each item appears as a card showing:

ElementDescription
EmployeeWho the item is for, with their avatar
Title & ReferenceThe item’s title and its auto-generated DED-… reference
StatusActive, Pending, Paused, Completed, or Cancelled
TypeSalary Advance, Expense Reimbursement, Deduction, Fine, or Loan
AmountThe total amount of the item
Per Installment / FrequencyThe amount recovered each payroll cycle, or the frequency for one-time items
Start DateWhen the item begins applying
ProgressFor installment items, a bar showing the amount processed, installments completed, and the remaining balance. One-time items show “Pending payroll processing” until the next run.

The menu on a card offers quick actions based on the item’s status.

Item Types

TypeWhat it is
Salary AdvanceMoney paid to the employee ahead of payday, recovered in monthly installments
Employee LoanA personal loan repaid over several installments
Expense ReimbursementRepayment of an approved work expense, added to the employee’s pay
DeductionA recurring or one-time amount withheld from pay (e.g., an insurance premium)
FineA penalty withheld from pay (e.g., a late-attendance or traffic fine)

How to Add a Claim or Deduction

  1. Click New in the top-right corner
  2. Choose the Employee and enter a Title
  3. Pick a Category — categories are grouped into Disbursements (employee receives), such as Salary Advance and Expense reimbursement, and Deductions (employee pays)
  4. The form adapts to the category you choose — fill in its fields
  5. Click Create
New Claim / Deduction dialog

For a Salary Advance, for example, you set the Payment Method, Total Amount, Payroll Recovery (one-time or split into installments), Start Date, and an optional Description. Other categories show the fields relevant to them.

The available categories come from your organisation’s payroll settings, so the exact list can differ between workspaces. Items that need sign-off start in Pending until a manager or HR approves them.


Item Detail Page

Click any item to open its full detail page.

Claim / Deduction detail page

The header shows the title, status, and DED-… reference, with actions to Download PDF, Pause, and Cancel (which actions appear depends on the status). The rest of the page is organized into:

SectionWhat it shows
Summary cardsTotal Amount, Per Installment, Processed, and Balance
ProgressA bar with the percentage complete and installments done
Installment ScheduleEvery installment with its due date, amount, and status — Paid, Current, or Upcoming
Payment MethodHow the money is paid out or recovered (e.g., Payroll)
Payroll TransactionsEach payroll line tied to this item — Disbursement and Recovery rows with their period, amount, and status
NotesAny remarks recorded against the item
Employee / Request Details / DisbursementThe employee, the item’s type, frequency, dates and installments, and how it was disbursed (right sidebar)

Statuses

StatusMeaning
PendingAwaiting approval
ActiveLive and being applied or recovered through payroll
PausedTemporarily suspended — skipped in payroll until resumed
CompletedFully paid out or recovered
CancelledStopped before completion

Use Pause to skip an item for a cycle or two without ending it; use Cancel only when it should stop for good. Everything here is applied automatically during payroll, so set items up before running payroll for the cycle.


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