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Getting StartedLogging In

Logging In

Learn how to access your RadixHR account securely.

Accessing the Login Page

Open your web browser and navigate to your company’s RadixHR URL. You’ll see the login page.

Signing In

Step 1: Enter Your Email

Type your work email address in the Email field. This is the email your administrator used when creating your account.

Step 2: Enter Your Password

Type your password in the Password field. If this is your first time logging in, use the temporary password from your welcome email.

Step 3: Click Sign In

Click the Sign In button to access your account.

Forgot Your Password?

If you’ve forgotten your password:

  1. Click the Forgot? link next to the password field
  2. Enter your email address
  3. Check your email for a password reset link
  4. Click the link and create a new password

First-Time Login

When you log in for the first time, you may be asked to:

  • Change your password — Create a new secure password
  • Verify your email — Click the verification link sent to your email
  • Complete your profile — Add basic information about yourself

Troubleshooting

”Invalid email or password”

  • Double-check your email address for typos
  • Make sure Caps Lock is not enabled
  • Try resetting your password

”Account locked”

  • Contact your administrator to unlock your account
  • This usually happens after multiple failed login attempts

Not receiving password reset emails?

  • Check your spam or junk folder
  • Make sure you’re using the correct email address
  • Contact your administrator if issues persist

Next Steps

After logging in, learn how to navigate the app.

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